Our company operates on a 24-hour cancellation policy. If a customer wishes to cancel a service, they must do so at least 24 hours prior to the scheduled appointment. Failure to do so will result in the customer being charged the full amount for the service. We understand that unforeseen circumstances may arise, and we will do our best to accommodate these situations on a case-by-case basis. However, we kindly ask that our customers respect our cancellation policy to ensure fair and efficient scheduling for all parties involved.